View of the infrastructure and the sea from the panoramic area of ​​the reception area of ​​the Port of Calais ©Nohcab

New arrangements for travellers to the UK

In 2023, the British government implemented the Border Target Operating Model (BTOM), a sanitary and phytosanitary import control system. This reform concerns both both private travelers and professional carriers. These measures concern all crossing points, including the port of Calais and the Eurotunnel terminal at Coquelles. Since April 12, 2025, new provisions prohibit the entry of food into British territory.

Focus

It is now illegal to bring meat and dairy products into the UK

As of April 12, 2025, travelers from the European Union can no longer enter the United Kingdom with meat or dairy products in their luggage. 

Sandwiches, cheese, cold cuts, raw meat (cattle, sheep, pigs, goats, mutton), dairy products: travellers entering the UK can no longer carry these foodstuffs for personal consumption, whether they are packaged, vacuum-packed or purchased in a tax-free zone.

United Kingdom food regulations poster

Customs rules

Whether you're an individual or a professional, it's essential to check which products are authorized before any shipment or movement. The goal is to prevent the introduction of animal or plant diseases into the UK.

Among the prohibited foodstuffs are: meats, cold cuts, dairy products (such as cheese or butter), and certain fresh fruits and vegetables. These prohibitions concern both personal baggage as well as postal parcels. However, certain products remain permitted under certain conditions: chocolate, confectionery, bread, cakes, pasta, and alcoholic beverages may be transported if they are processed and do not pose a health risk. Exemptions exist for specific uses, such as infant milk or certain medical supplements, in limited quantities. Checks may be carried out at the border, particularly on undeclared vehicles or packages.

See the official British note
Sunny market on the Place d'Armes in Calais, offering clothes, crafts and local products. A warm atmosphere where locals and tourists enjoy the varied stalls, with the Phare and the modern architecture of the covered market in the background. ©Nohcab

Passport & ETA required

As of April 2, 2025, travelers from the European Union, including French citizens, will need to obtain a Electronic Travel Authorization (ETA) to enter the UK, unless they have a visa, settled status or pre-settled status. ETA is required for all travelers, including children and infants. It costs £10. Applications can be made directly on the official UK government website or via the UK ETA mobile app, available on Android and iOS stores.

A response time of 72 hours maximum has been announced by the British authorities. It is strongly recommended to do this several days before departure.

Access the UK Government ETA portal
View of the facade of the new ferry terminal at the Port of Calais and its passenger reception building. ©Nohcab

Recover VAT on purchases in France

An advantage for the British

At the same time, it's worth remembering that travelers residing in the United Kingdom can benefit from the tax refund scheme on their purchases made in France. Provided they leave the European Union within three months, they can claim a VAT refund on the goods purchased, excluding food.

The tax-free procedure involves requesting a slip at the time of purchase, then electronically validating it at the Eurotunnel terminal or at the port, before embarking on a journey to the United Kingdom. This approach is part of cross-Channel trade, which remains dynamic despite new customs restrictions.

More details on the terms and conditions
SEO optimized alt description: Local products section at Comptoir de l'Îlot in Calais, featuring craft beers, local biscuits, fruit juices, terrines and regional sweets. A gourmet and authentic selection, ideal for festive gifts celebrating the region's culinary know-how. ©Stephane Ribeiro Da Ascencao